Corporate Booking Terms
The terms applying when a business books a corporate padel event through Corporate Rally.
Last updated: 26 September 2026
1. Booking requests
When you submit an event request, the selected venue must confirm availability, package details, pricing and any event-specific requirements. A request is not a confirmed booking until the venue has accepted it and the required initial payment has been successfully collected.
2. Price and what is included
The final booking summary will set out the agreed event price and the package or services included. Optional extras, changes in guest numbers or additional services requested after confirmation may change the total price where agreed.
3. Initial payment
Unless the booking summary states otherwise, Corporate Rally will collect 25% of the total booking value when the booking is confirmed. This initial payment forms part of the total event price rather than an additional fee.
4. Remaining balance
Unless a different schedule is shown and agreed during booking, the remaining 75% will become due before the event on the date stated in the booking confirmation. Corporate Rally may use the payment method authorised during booking to collect the agreed remaining balance. We will communicate the scheduled collection in advance through the booking journey or related communications.
5. Payment processing
Corporate Rally collects booking payments through its payment provider and accounts to the participating venue for the venue's share. Corporate Rally does not charge the company a separate buyer subscription or platform fee unless one is expressly shown and agreed before payment.
6. Changes
Requests to change the date, guest numbers, package or event requirements should be made as early as possible. Changes are subject to venue availability and may result in a revised price. A change is only binding once confirmed through Corporate Rally or otherwise confirmed in writing by the relevant parties.
7. Customer cancellation
The cancellation and refund position applicable to your event will be shown or communicated before the booking is confirmed. Where venue-specific cancellation terms form part of the booking, those terms will apply. Any refund due will normally be returned through the original payment method, subject to the payment provider's processing times.
8. Venue cancellation or material change
If the venue cancels the event or cannot provide a material part of the confirmed booking, Corporate Rally will work with the venue and customer to offer an appropriate alternative where reasonably possible or arrange the refund due for services that cannot be provided.
9. Failed balance payments
If a scheduled balance payment fails, Corporate Rally may contact the booking contact and retry collection or request another payment method. The booking may be at risk of cancellation if an amount remains overdue, subject to the applicable booking and venue terms.
10. Venue delivery
The venue is responsible for delivering the event, its premises, facilities, staff, coaches, equipment, hospitality, licences and on-site safety. Corporate Rally operates the discovery, booking, communication and payment journey.
11. Company responsibilities
The company or person making the booking must provide accurate information, ensure payments are authorised, communicate relevant event requirements and ensure attendees comply with reasonable venue rules. The booking contact confirms that they have authority to make the booking on behalf of the organisation where applicable.
12. Problems with an event
If an issue arises before or during an event, please raise it promptly so that the venue and Corporate Rally have a reasonable opportunity to address it. Nothing in these terms affects rights that cannot lawfully be excluded.
13. Governing law
These terms are governed by the laws of England and Wales, subject to any mandatory rights that apply under law.